There’s a distinction most creators and business owners don’t fully appreciate until it costs them.
Rented audience vs. owned audience.
Your Instagram followers? Rented.
Your YouTube subscribers? Rented.
Your TikTok fans? Also rented.
Those platforms let you reach your audience… for now. But the rules can change overnight. Algorithms shift. Reach drops. Accounts get limited. Suddenly, the audience you spent years building feels just out of reach.
Your email list is different.
When someone joins your email list, they’re choosing to hear from you directly. You’re not borrowing access from a platform. You own the relationship. You can show up in their inbox tomorrow, next month, or next year, regardless of what any social network decides to prioritise.
That doesn’t mean social media doesn’t matter. It does. A lot.
Think of social platforms as discovery engines. They’re brilliant for helping new people find you, your ideas, and your work. They introduce you to people who would never stumble across your website on their own. But discovery is only the first step.
The real work begins the moment someone finds you.
Your job is to move people from rented to owned.
From scrolling to subscribing.
From “that was a nice post” to “I want to hear more from this person.”
That’s where email comes in.
Too many experts build their entire presence on a single platform. It works until it doesn’t. Then an update rolls out, reach drops, and suddenly they’re scrambling to rebuild momentum from scratch. Meanwhile, the creators who built an email list alongside their social presence keep moving forward. Their connection to their audience doesn’t disappear just because an algorithm changed its mind.
Here’s the simple, often ignored lesson:
Email first. Everything else supports it.
Use social media to attract attention.
Use your website to give people a clear next step.
Use email to build the relationship that actually grows your business.
And remember this:
100,000 followers who don’t care about what you offer won’t build a business.
1,000 people on your email list who are exactly right for what you do? That’s momentum. That’s trust. That’s a foundation you can grow on.
If you’re serious about building something sustainable, don’t just chase reach. Build an audience you own.